Company Overview:
StoneX Group Inc. is a Fortune-100, Nasdaq-listed financial services provider with over 4,300 employees and more than 400,000 retail and institutional clients. Operating from 80+ offices across five continents, StoneX connects clients to global markets with a focus on innovation, strong human connection, and exceptional products and services. With four distinct business segments, the company provides a platform for continuous growth and career progression for professionals worldwide.
Location: Bengaluru, Karnataka, India (Hybrid – climate-controlled office environment).
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Role Responsibilities:
As a Junior Application Support Analyst, you will deliver Tier 1 and Tier 2 support for both third-party and custom-developed applications. Your responsibilities include monitoring, troubleshooting, and resolving application issues while collaborating with senior team members for complex cases. You will manage support tickets, provide second-level support, and ensure application availability in line with SLAs. The role involves diagnosing root causes, maintaining documentation, assisting with user acceptance testing, and contributing to knowledge base articles to improve customer experience.
Position Purpose:
The Junior Application Support Analyst will provide Tier 1 to Tier 2 application support and maintenance to various 3 rd party and custom developed applications to our distributed business units. Possesses entry level understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.
Qualification:
To land into this role, an ideal candidate should be –
- Recent BE / BTech College Graduate or some coursework/certification completed
- 0-1 years experience in Incident management, runbook, service desk issues
- Willing to learn Linux, Windows, scripting languages, SQL, Oracle, monitoring technologies
- Calm under pressure, able to handle the multiple projects at once
- The ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly
- Knowledge in futures, commodities, rates, and FX a plus
- Experience working both independently and in a team oriented, collaborative environment is essential
- High customer service mentality
- Strong interest in process improvement
- Strong written and oral communication skills
- Strong interpersonal skills
- Self-motivated and strong diagnostic skills
Eligibility Criteria:
Candidates should be recent BE/BTech graduates or have completed relevant coursework or certifications. Freshers with 0–1 years of experience in incident management, service desk operations, or runbook handling are welcome. A willingness to learn Linux, Windows, SQL, Oracle, and scripting languages is essential. Strong communication, problem-solving, and interpersonal skills are required, along with the ability to remain calm under pressure and manage multiple tasks. Familiarity with financial domains such as futures, commodities, FX, or rates will be an added advantage.
Physical requirements/Working conditions:
- Climate controlled office environment – Hybrid
- Dynamic, time-sensitive environment
- Travel as required
How to Apply:
Based on the provided job description for the Junior Application Support Analyst role at StoneX Group Inc. in Bengaluru, India, and insights from web sources like Glassdoor and InterviewPrep, here are some of the most commonly asked interview questions for roles at StoneX, particularly for entry-level positions in financial services and technology like this one. These questions reflect the skills, responsibilities, and qualifications outlined in the job description, such as technical support, problem-solving, and customer service.
Commonly Asked Interview Questions at StoneX Group Inc.:
Technical Questions
- How would you troubleshoot an application issue reported by a user?
- This tests your ability to diagnose and resolve technical issues, a key responsibility in the role. Be prepared to walk through a step-by-step troubleshooting process, including identifying the issue, checking logs, and escalating if needed.
- What is your experience with Linux or Windows environments?
- The job requires a willingness to learn Linux, Windows, and scripting languages. Be ready to discuss any exposure to these systems, even from coursework, and how you’d approach learning them.
- Can you explain the basics of SQL or Oracle databases?
- Since the role involves learning SQL and Oracle, expect questions on basic database concepts like queries, joins, or indexing, even if your experience is limited to academic projects.
- What monitoring tools or technologies have you used to track application performance?
- This aligns with the job’s emphasis on monitoring applications. If you lack direct experience, discuss your understanding of monitoring concepts or tools like Nagios, Splunk, or similar.
- How do you handle a situation where an application fails during a critical time-sensitive operation?
- This tests your ability to remain calm under pressure and prioritize in a dynamic environment, as mentioned in the job description.
Conclusion
That’s all for today’s roundup of exciting fresher and early-career openings at StoneX, Adjust Each role offers a unique chance to learn, grow, and shape your career with industry leaders. Don’t miss out—explore the opportunities, apply early, and take the next step toward your professional journey.
I’ll be back soon with more job updates and career tips. Until then, stay motivated, keep applying, and best of luck with your applications!
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